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Government Bodies Cádiz Free Zone

Informant Channel - Zona Franca Parking S.L.U.

What is the Informant Channel?

It is an internal channel that allows you to communicate information about possible violations of the legal system of Aparcamientos Zona Franca S.L.U., (AZF) by its employees or by those who are or have been in contact with said administration due to their work or professional activity.
The creation of the Informant Channel, as an internal channel to communicate possible infractions within an organization, has its precedent in the Directive (EU) 2019/1937, of the European Parliament and of the Council, of October 23, 2019, regarding the protection of people who report violations of Union Law. The Community Directive gives priority to the establishment of internal channels in the protection of the figure of the informer.
Law 2/2023 of February 20, regulating the protection of people who report on regulatory violations and the fight against corruption, has the purpose of granting adequate protection against retaliation that may be suffered by natural persons who report on any of the actions or omissions that may constitute violations of the Law of the European Union or constitutive serious or very serious criminal or administrative offense.

Regulation of the Informant Channel in Free Zone Car Parks

Frequent questions

Any information, including reasonable suspicions, about possible infractions that have occurred or that may very likely occur at AZF, and to which you have had access due to being an employee of this state-owned commercial company or having been in contact with it for reason for their work or professional activity. The information must be true and reasonable.

  1. Any person who is or has been an AZF employee, to whom confidentiality and privacy measures will be applied.
  2. Any person who is or has been in contact with said Administration due to their work activity, understanding as such one whose work or professional activity, present or past, has allowed them to obtain information on possible infractions, to whom confidentiality and privacy measures will be applied. .

AZF opts for a Collegiate Body, delegating the function of processing files to one of its components. The designation as members of the collegiate body will be the same members who are part of the AZF Contracting Board (staff of the Financial Department and the Legal Department). This body is responsible for:

  • Establish measures to protect the intimacy and privacy of people who report or communicate facts with the appearance of irregularity or infraction, to avoid possible reprisals.
  • Establish measures to protect the intimacy and privacy of those possibly affected, that is, those persons to whom the infringement is attributed or with whom it is associated.
  • Maintain communication with the informant, always guaranteeing their confidentiality and, if necessary, additional information may be requested, as well as a response.
  • Carry out a verification prior to the start of the investigation actions of the existence of reasonable indications of veracity of the facts and that due to their nature they can be the object of investigation.
  • Refer the actions to the competent body to initiate the corresponding procedure, if it is verified that there are facts that may lead to the initiation of ex officio actions, such as the initiation of sanctioning or disciplinary proceedings, ex officio annulment, declarations of harm, refunds, patrimonial responsibility or records of accounting prosecution.
  • When the information is unfounded, notoriously false or lacks supporting evidence.
  • When the information is of a generic nature and does not refer to verifiable facts or specific data.
  • When, regarding the same facts and conducts, investigative actions have previously been carried out and are already closed.
  • Any other justified circumstance appreciated by the competent body.
The term of response to the informant may not exceed 3 months, counted from the date of issuance of the acknowledgment of receipt of the communication presented.
Inspection actions must be carried out ensuring compliance with the measures of Directive (EU) 2019/1937, and Law 2/2023 of February 20, especially:
  • Protection of access and treatment of information through security mechanisms in management and custody systems, such as authentication, authorization and encryption processes.
  • The duty of confidentiality, anonymization of information and secrecy regarding the information obtained.
  • The due protection and respect of all those directly or indirectly affected by the information issued, avoiding possible harm to the persons investigated or subject to inspection actions.
  • The express consent of the informant to reveal his identity, as well as to reveal any other information from which it can be directly or indirectly deduced.